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Terms & Conditions

Article 1: Registered Members

one User Eligibility: Users of this website must be individuals or organizations that are legally able to enter into binding contracts under applicable law. If you are not eligible, please do not use our services.

2. Please note that the above information is subject to change without notice. Registered Member: Individuals or organizations using this service should first complete the membership registration process. Please follow the method specified on this website to complete the registration process. The company will approve the application upon compliance with the regulations and grant the member ID and user ID, making the member a registered member (hereinafter referred to as "customer").

3. Transfer or Sale: Your account on this website may not be transferred or sold to another party. The website reserves the right to suspend or terminate your account at its discretion.

4. Information Submission: In order to ensure the normal conduct of transactions, users must provide real and valid personal information to this website, and must promptly update their information if there are any changes.

5. Information Dissemination: The Company will send various product catalogs, DM, etc. or notify customers of promotional activities by fax and email. Users of this website agree to receive emails and information from Jialichuang Machinery Parts Mall or Jialichuang partners. Customers have the right to request the cessation of such notifications.

6. Cancelled Members: If a customer violates the terms of service of this website, the company can cancel the customer's membership, suspend or terminate the provision of all or part of the website services to the customer without prior notice, and terminate the established sales contract directly without prior notice.





Article 2: the management of ID and password

one The customer assumes responsibility for managing the customer numbers, user IDs, and passwords obtained.

2. Please note that the above information is subject to change without notice. Customers are not allowed to transfer, lend, or disclose their customer number, user ID, and password to third parties.





Article 3: Services Provided by the Mall

one Customers can obtain information about products, place orders for products, and obtain information about services through this website under the condition of complying with the usage rules. However, due to changes in the nature of products, customers' business content, or standards set by the company or outsourcing partners, some products may be unavailable for purchase from this website without prior notice or announcement. Please understand.

2. Please note that the above information is subject to change without notice. The specific details of this service, as well as the price and delivery schedule of this product, may vary depending on market conditions, individual customer transaction history and trading conditions.

3. If customers select models from other companies, our website can try to provide alternative selection services, but we cannot guarantee that we can fully meet their needs.

4.For orders for large quantities or discounts that exceed the number or conditions published on this website, the price and delivery schedule should be negotiated separately.





Article 4: Ordering of Goods or Services

one After registering as a member, customers can select, inquire about prices, and place orders for purchasing products on this website by following the prompts and filling in necessary information.

2. Please note that the above information is subject to change without notice. The order will become effective upon receipt of the customer's electronic order, which has been filled out in accordance with the regulations and confirmed by the customer. However, if the data sent by the customer fails to be received due to communication line problems, or if the necessary items for the order are incomplete, it will be considered as an invalid order. The company shall not bear any responsibility for any related losses arising from the failure of the transaction.

3. Once an order is placed, customers may need to cancel or modify the order. In such cases, they should follow the rules and procedures of the mall or consult our customer service personnel for assistance.

4.Customers should purchase and use the products in accordance with the specifications, uses, precautions for use, conditions of use, drawings, and other matters related to the products (including attachments) as well as other provisions (including but not limited to those) recorded on the website regarding the products.

5.The company may not be able to accept cancellations or other requests from customers due to the nature, type, quantity, delivery schedule, and distribution system of the products.





Article 5: Goods Value-added Tax

Customers who use this website to purchase goods should be aware that the quoted prices do not include VAT, and they will need to bear the additional cost of VAT.





Article 6: Payment for Goods

Customers should pay the relevant amounts in full according to the payment methods on this website. All transfer fees and other related costs will be borne by the customers.





Article 7: Delivery and Handover of Goods

one The delivery of goods is deemed complete when it is delivered to the delivery destination registered by the customer or the delivery destination specified at the time of ordering. The customer must sign the delivery slip upon receiving the goods.

2. Please note that the above information is subject to change without notice. The delivery date is different from the arrival date of the goods at the customer's location. When ordering products, please refer to the delivery times published on this website or in the product catalog for different regions. The company will not be responsible for any damages or inconvenience caused by incomplete or incorrect orders, as well as external environmental factors such as weather, traffic congestion, road construction, and other reasons that prevent the products from being delivered on time, including the fact that the shipment date falls on a legal holiday. Please understand.

3. If the customer refuses to accept the delivery of the product, or if there are other situations where the product cannot be delivered to the destination due to the customer's reasons (including cases where the recipient is not present), it will be deemed that the product has been delivered. In such cases, the company reserves the right to require the customer to pay compensation equivalent to the product price to cover its losses. However, the company may handle the matter in a different manner if it considers the nature, type, quantity, and delivery system of the product.

4. Customers should confirm the name, model, quantity, etc. of the goods received within 7 days after receiving them, and check whether there are any incorrect models, damages, deformities, defects, or defects (by comparing specifications with those listed on this website or product catalog, and for custom products, by comparing with customer's drawings, etc.). If they find any defective goods, they should notify the website or relevant customer service personnel within the specified period. The company will consider the goods checked and qualified if it does not receive any notification of defects within the specified period.





Article 8: Transfer of Commodity Risks

The risk of loss of this product transfers from our company to the customer upon delivery.





Article 9: Return and Exchange Process for Goods

one Customers who wish to return or exchange their items should contact our customer service center in advance by phone. Our customer service center will respond and explain whether the return or exchange will be accepted, as well as the method of return or exchange. During the period from when the customer receives the product to when our company agrees to process the return or exchange procedure, until the returned product is received by our company, the risk of loss or damage to the product will be borne by the customer.

2. Please note that the above information is subject to change without notice. If the return or exchange of goods is due to the customer's reasons, the postage fees for the return will be borne by the customer.

3. If the goods delivered are damaged or incorrectly sent due to our company's fault, please contact our customer service center within 7 days after receiving the goods. Based on the information provided by the customer, if our company confirms that the damage or incorrect delivery is caused by our company, we will accept the customer's return or exchange request. In this case, the shipping costs for the return will be borne by our company.

4. If the product quality is not the issue or if the product is damaged by the customer, our company does not provide free returns or exchanges. We reserve the right to refuse returns or exchanges if the product is determined to be damaged by the customer.

5.If a customer receives the product more than 7 days after purchase, our company has the right to refuse the customer's return or exchange request.




Article 10: Measures for Handling Defective Products

one If any part or all of the product is found to be defective during the inspection, the Quality Department of our company will re-examine the product. If it is confirmed that the defect is caused by our company, we will provide a replacement product (a re-service for service products) as soon as possible or refund the partial price of the defective product according to the customer's request.

2. Please note that the above information is subject to change without notice. If more items are sent by us than ordered by you due to our own mistake, please contact the corresponding customer service representative and return the excess items to us as soon as possible. The return shipping costs will be borne by our company.





Article 11: Exemption from Liability due to Force Majeure, etc.

Due to natural disasters (including but not limited to earthquakes, floods, fires), amendments or revocations of laws and regulations, intervention of administrative actions, disputes among transportation units, labor disputes, and other unforeseeable events causing delay or non-delivery of products, the Company will notify customers of the relevant situation within a reasonable period of time. However, the Company shall not bear any liability for any losses and expenses incurred by customers as a result of such events.





Article 12: Product Warranty

one The company confirms that the defective, deformed, or defective (hereinafter collectively referred to as "defective") condition of the product is caused by its own reasons, and the customer notifies the company in writing within the specified time after confirming the detailed situation of the defective product with the customer service in accordance with the company's requirements, the company will repair or replace the product according to the warranty provisions specified separately.

2. Please note that the above information is subject to change without notice. This product is covered by a manufacturer's warranty, and our company can replace the original warranty with the manufacturer's warranty.

3. The following situations will not be covered by the warranty, even if within the warranty period:

(1) Adverse conditions resulting from the client's careless handling or errors in processing.

(2) Adverse effects resulting from natural disasters (including but not limited to earthquakes, floods, and fires);

(3) Any damage caused by failure to follow the specifications, uses, precautions for use, conditions of use, drawings, and other matters related to the product listed in this website or product catalog, as well as any other matters indicated in the attached documents accompanying the product (including the accessories)

(4) Damage caused by customers processing, repairing, modifying, disassembling products, or damage caused by other external forces during use;

4.The warranty period for this product is 1 year from the date of shipment by our company.

5. Repairs or replacements outside the scope of the basic warranty are subject to a charge, and additional fees will be required as per the company's regulations.





Article 13: Changes and Notice

one Customers who register as members and apply for the use of this website shall immediately notify the company in writing of any changes to their names, company names, addresses, legal representatives, telephone numbers, fax numbers, responsible persons, and E-mail addresses.

2. Please note that the above information is subject to change without notice. When the customer's enterprise changes its registered name through the industrial and commercial bureau, it shall immediately notify us in writing, and we will handle the relevant name change procedures on its behalf.

3. The customer shall bear the corresponding economic losses or expenses due to the incorrect delivery and related documents, invoices caused by the failure to timely notify the company of the change in the registered name.





Article 14: Changes in price, specifications, etc.

The company reserves the right to change, amend, or modify the price, specifications, model, delivery schedule, and other related information of this product, as well as to cease sales (hereinafter collectively referred to as "changes"). Changes will be notified by changing the information recorded on this website for this product (including deleting related product information due to discontinuation) or by other methods at the company's discretion. After the change, if a customer orders this product, it will be deemed that the customer has accepted the change. However, minor changes in non-essential matters will not be notified to customers, please understand.





Article 15: Suspension and Termination of Service

The following events may cause the Company to suspend or terminate the provision of all or part of the Website services to customers without prior contact, notification, or notice.

one Due to natural disasters (including but not limited to earthquakes, floods, fires), power outages, or circuit failures in the power department, the Order Receiving Management System or the machine may malfunction or have limited functionality.

2. Please note that the above information is subject to change without notice. Due to natural disasters (including but not limited to earthquakes, floods, fires), the enactment and amendment or repeal of laws, labor disputes, and other unforeseeable events that make the delivery of this product difficult;

3. Ordering a reception management system or machinery for necessary maintenance and upkeep;

4.Other circumstances related to the operation of this website that the Company considers necessary.





Article 16: Prohibited User Behavior

Customers are prohibited from engaging in the following activities while using our website services. If we discover such behavior, we will suspend the user's account until legal action is taken to pursue criminal or civil liability:

one A member falsified information during registration;

2. Please note that the above information is subject to change without notice. Interfering with the operation of this website, or any other behavior that may interfere with the operation of this website.

3.Maliciously obtaining confidential business information, including but not limited to customer information, product prices, and order details.

4. Acts of infringing on our company's copyright and other intellectual property rights, as well as our reputation rights;

5. Unauthorized access to this website's backend to modify information;

6. Sending or embedding harmful computer viruses or programs onto this website;

7. Conduct that violates public morals or other laws, or conduct that has the potential to do so.

8. The act of privately transferring the right to collaborate with the company obtained through the use of this website to a third party;





Article 17: Intellectual Property

Without the permission of the copyright owner or other intellectual property rights owner, customers may not use any information obtained through the services provided by this website for purposes other than those permitted by patent law, copyright law, and other intellectual property-related laws and regulations.





Article 18: Use of Customer Information

one The customer information and personal information obtained by the company through this website are only used for the following purposes.

(1)Used to introduce the company's products and promotions to customers.

(2) This information is used for confirmation, delivery, service information, after-sales service, opinion collection, and various promotional activities, market research, or other marketing activities related to the sale of our products.

2. Please note that the above information is subject to change without notice. Big Data Analysis





Article 19: Other Declarations

one If the printed product catalog of our company differs from the content published on this website or the electronic product catalog, the latest published product content of this item shall prevail.

2. Please note that the above information is subject to change without notice. Because of the use of this network service, any losses (including the loss of purchase information from the website not reaching the company), unless the company has deliberately or gross negligence, the company shall not bear any responsibility.





Article 20:Jurisdictional Court

All disputes regarding this product and the services offered on this website shall be subject to the jurisdiction of the court of competent jurisdiction in the legal residence of the company.





Article 21: Exemptions

The Company has exercised due diligence in publishing relevant content on this website and related APPs, mini programs, but does not assume any liability for the completeness, correctness, validity, or security of such content. Furthermore, the Company shall not be liable for any damages arising from the use or non-use of such information or from the use of this website.

The Company reserves the right to change the information published on this website and related APPs, Mini Programs without prior notice. The operation of this website may be interrupted or suspended, for which we kindly ask for your understanding. Furthermore, the Company shall not be liable for any damages arising from any changes, deletion of published content, or failure to use this website, regardless of the cause.





Article 22: Amendment and Approval of the Rules

Customers who register to use the services provided by this website must first read and confirm the above usage rules. Upon completing the registration, it will be assumed that the customer has read and agreed to the above usage rules, which should be applied as part of the transaction contract.